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L3 · ERP system solutions

Every DM, every platform,
one inbox.

ChatRoom brings WhatsApp, Messenger, Instagram, TikTok and LinkedIn into Odoo — every conversation lands on the customer, can become a lead, and stays with the company instead of walking out on somebody's phone.

WhatsApp · Messenger · Instagram TikTok · LinkedIn One team inbox, linked to CRM

Why chat in your ERP

Your customers are already there. Your records should be too.

In Suriname, business happens in the DMs — WhatsApp quotes, Instagram questions, Messenger complaints, TikTok comments, LinkedIn introductions. On a personal phone that history is invisible and leaves when the employee does. In ChatRoom every platform's conversation is answered by a team, attached to the customer, and searchable years later.

What you get

A team inbox, not a shared phone.

DM

One inbox for
every channel

Every message,
on the customer,
for good.

Shared team inbox

WhatsApp, Messenger, Instagram, TikTok and LinkedIn in one queue — answered by your whole team from Odoo, assigned, handed over, never stuck on one phone.

Chats become leads

A promising conversation turns into a CRM lead in one click — with the chat history attached, so sales starts with the full story.

Templates & broadcasts

Approved message templates for the questions you answer daily, and broadcasts for the news your customers actually opted into.

History on the contact

Every exchange is filed on the customer record next to their quotes and invoices — searchable by anyone you allow, forever.

How it lands

Connected in days, not months.

Step 01Connect

Your channels, hooked up

We connect your WhatsApp Business number and link your Messenger, Instagram, TikTok and LinkedIn accounts — one shared inbox for all of it.

Step 02Route

Chats find their owner

Incoming conversations are matched to existing contacts and routed to the right people — sales, support or both.

Step 03Convert

Talk becomes pipeline

Real interest becomes a lead or quote without leaving the chat — the conversation rides along as context.

Step 04Keep

Nothing walks away

The full history stays on the customer record — through staff changes, phone changes and the years in between.

Ready when you are

Put every channel to work.

We connect your channels, import your contacts and train the team on the inbox — most businesses answer their first chat the same week.

Book a consult →